Question 1

How do I book a Hajj or Umrah package?

Accepted Answer

Simply choose a package and send us an inquiry via the form, WhatsApp, or a phone call. Our team will confirm availability, explain the details, and guide you through documents and payment. A booking is confirmed once the advance is received.

Question 2

How far in advance should I book?

Accepted Answer

For Umrah, 3–4 weeks is comfortable, though we accommodate shorter notice. For Hajj and Ramadan Umrah, seats are limited and demand is high — we recommend booking several months ahead.

Question 3

Do you handle the visa process?

Accepted Answer

Yes. We manage the entire Umrah e-Visa and Hajj (Nusuk) visa process on your behalf. You only need to provide a valid passport, photographs, and the documents we request.

Question 4

What documents do I need?

Accepted Answer

A passport valid for at least six months, recent passport-size photographs with a white background, a completed vaccination certificate (including any current Saudi requirements), and identity proof. Our team shares a simple checklist when you book.

Question 5

What are the payment options?

Accepted Answer

We accept bank transfer and UPI. Typically an advance confirms your booking, with the balance due before departure. We provide a clear payment schedule with no hidden charges.

Question 6

Is the price all-inclusive?

Accepted Answer

Each package lists exactly what is included and excluded. The headline price covers flights, visa, hotels, transfers, and the stated meals. Personal expenses and optional add-ons are clearly separate — there are no surprises.

Question 7

How close are the hotels to the Haram?

Accepted Answer

Every package states the walking distance. Luxury packages offer Haram-view rooms; deluxe and economy hotels are chosen for a short, comfortable walk, with shuttle support during peak times.

Question 8

Do you provide guides for the rituals?

Accepted Answer

Yes. Every group travels with an experienced leader (mu'allim) who guides you through each rite of Umrah or Hajj, so first-time pilgrims feel confident and supported throughout.

Question 9

Can you accommodate elderly or disabled pilgrims?

Accepted Answer

Certainly. We arrange wheelchair assistance, closer rooms, and extra support for elderly pilgrims. Please tell us about any special needs when booking so we can prepare in advance.

Question 10

Are your packages customisable?

Accepted Answer

Yes. We regularly tailor departures for families and private groups — extending nights, upgrading hotels, or adjusting the itinerary. Contact us and we will build a package around your needs.

Frequently asked questions

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